Contact Us
You can reach us directly at support@fragranzy.com or by using the contact form below. We aim to respond within 24 hours on business days.
If you need to talk to us, please give us a call at 619-693-3011.
(Feature Coming Coon) You can also contact us by SMS at (619) 693-3011 to chat directly with our team. By initiating or participating in an SMS conversation, you consent to our collection and possible retention of those messages for quality assurance, customer service, and record-keeping purposes. We will never share the content of your conversations with third parties except as necessary to provide support or comply with legal obligations.
By messaging us via SMS, you acknowledge and agree to the following:
- You consent to receiving SMS messages from us.
- Message and data rates may apply.
- Message frequency may vary.
- Reply HELP for assistance.
- Reply STOP to opt out of messaging at any time.
If you're contacting us regarding an order, please include your order number to help us assist you as efficiently as possible.