Terms of service

Overview

This website is operated by Fragranzy. Throughout the site, the terms “we,” “us,” and “our” refer to Fragranzy. We offer this website—including all the information, tools, and services available on it—to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices outlined here.

By visiting Fragranzy.com and/or purchasing a product from us, you engage in our “Service” and agree to be bound by the following Terms of Service (“Terms”), including any additional terms, policies, and conditions linked within this document or accessible via hyperlink. These Terms apply to all users of the site, including (but not limited to) visitors, customers, vendors, merchants, and content contributors.

We kindly ask that you read these Terms of Service carefully before using our website. If you access or use any part of Fragranzy.com, you agree to comply with and be bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the site or use any of our services. If these Terms are considered an offer, your acceptance is limited to these specific terms.

Please note: Any new features, tools, or updates added to the current store will also be subject to these Terms of Service. You can always view the latest version of our Terms right here on this page. We reserve the right to update, modify, or replace any part of these Terms by posting updates to our website. It’s your responsibility to check this page occasionally for changes. Continued use of the site after any changes are posted means you accept those changes.

Fragranzy is hosted on Shopify Inc., which provides us with the secure e-commerce platform that allows us to showcase and sell our fragrances and related products directly to you.

 

Online Store Terms

By using Fragranzy.com and agreeing to these Terms of Service, you confirm that you are at least the age of majority in your state or province of residence. If you’re not, you confirm that you’ve received permission from a parent or legal guardian to use this site, and that they consent to your use of our services.

You agree not to use our products or website for any unlawful or unauthorized purpose. This includes—but isn’t limited to—violating any local laws or regulations, including intellectual property and copyright laws.

You also agree not to upload, transmit, or distribute any malicious code, viruses, or anything that could disrupt or harm the functionality of our site or the experience of other users.

If you breach any part of these Terms, we reserve the right to immediately suspend or terminate your access to our services—no exceptions.

 

General Conditions

We reserve the right to refuse service to any individual, entity, or account at our sole discretion, for any reason, at any time.

You acknowledge that any content you transmit through our website (excluding payment information) may be transferred unencrypted and may involve (a) transmissions across various networks, and (b) modifications to conform to the technical requirements of connecting networks or devices. However, all credit card and payment information is always encrypted and securely transmitted during transfer over networks, in accordance with industry standards.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service—including use of the Service or access to the Service, or any contact on the website through which the Service is provided—without our prior written authorization.

The headings used in this agreement are provided for convenience only and shall not affect the interpretation or scope of these Terms.

 

Accuracy, Completeness, and Timeliness of Information

While we strive to ensure that all information provided on Fragranzy.com is accurate and up to date, we do not warrant or guarantee the completeness, accuracy, or current relevance of any content on this site. The material provided is for general informational purposes only and should not be relied upon as the sole basis for making purchasing or other decisions without consulting more authoritative, complete, or timely sources of information.

Any reliance you place on the content found on this website is strictly at your own risk.

This site may include historical or archived information, which is provided for reference purposes only. Such content may not be current and should not be interpreted as still valid. We reserve the right to modify or update the contents of the site at any time, but we are under no obligation to do so. You agree that it is your responsibility to review the site periodically to stay informed of any changes.

 

MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.

We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

 

Products or Services

Certain products or services offered through Fragranzy.com may be available exclusively online. These items may be limited in quantity and are eligible for return or exchange only in accordance with our official Return Policy

We make every effort to accurately display the colors, packaging, and images of our products as they appear on our website. However, we cannot guarantee that the colors as displayed on your device’s screen will be entirely accurate, as color calibration may vary across devices.

We reserve the right—but are not obligated—to restrict the sale of our products or services to any individual, geographic region, or jurisdiction. This right may be exercised on a case-by-case basis. We also reserve the right to limit the quantities of any products or services offered and to discontinue any product at any time, without prior notice.

All descriptions of products, pricing, and availability are subject to change at any time at our sole discretion. Any offer for any product or service on this website is void where prohibited by law.

We do not guarantee that the quality of any products, services, information, or other material purchased or obtained through the site will meet your expectations, nor do we warrant that any errors in the service will be corrected.

 

Accuracy of Billing and Account Information

We reserve the right to refuse, limit, or cancel any order placed with us at our sole discretion. These limitations may apply to orders placed under the same customer account, the same credit card, or orders using the same billing and/or shipping address. We also reserve the right to restrict or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

In the event we make a change to or cancel an order, we will make reasonable efforts to notify you using the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all transactions made through Fragranzy.com. You also agree to promptly update your account details—including email address, payment information, and shipping details—as needed to ensure the successful processing and delivery of your orders.

 

Optional Tools

From time to time, we may provide access to third-party tools or resources that are made available through the website. You acknowledge and agree that such tools are provided on an “as is” and “as available” basis, without any warranties, representations, or conditions of any kind, and without any endorsement by Fragranzy. We do not monitor or control these tools, and we assume no responsibility or liability for your use of them.

Your use of any optional third-party tools offered through the site is entirely at your own risk and discretion. It is your responsibility to review and understand the terms and conditions under which such tools are provided by the relevant third-party provider(s) before engaging with them.

We may also introduce new features, services, or tools via the website in the future. Such additions will also be subject to these Terms of Service unless expressly stated otherwise.

 

Third-Party Links

Certain content, products, and services available through Fragranzy.com may include materials or links provided by third parties.

These third-party links may direct you to external websites that are not operated or controlled by Fragranzy. We do not review, endorse, or guarantee the accuracy, completeness, or reliability of any third-party content, products, or services, and therefore, we disclaim all liability for any damages or losses resulting from your use of such third-party materials or websites.

Fragranzy is not responsible for any harm or issues arising from purchases or interactions with goods, services, resources, or content obtained from third-party websites. We strongly encourage you to carefully review the terms, privacy policies, and practices of any third-party site before engaging in any transactions.

If you have complaints, claims, or questions regarding third-party products or services, please contact the relevant third party directly.

 

User Comments, Feedback, and Other Submissions

From time to time, you may submit comments, ideas, suggestions, proposals, plans, or other materials to Fragranzy—either in response to a request (such as contest entries) or unsolicited—whether online, by email, postal mail, or otherwise (collectively, “Comments”).

By submitting Comments, you grant Fragranzy a perpetual, royalty-free, worldwide, irrevocable, non-exclusive license to use, reproduce, modify, publish, translate, distribute, and display such Comments in any media or format, without restriction or compensation to you.

You acknowledge and agree that Fragranzy is under no obligation to (1) keep your Comments confidential; (2) pay you for your Comments; or (3) respond to your Comments.

Fragranzy reserves the right, but is not obligated, to monitor, edit, or remove any Comments that we determine, at our sole discretion, to be unlawful, offensive, threatening, defamatory, obscene, pornographic, infringing on intellectual property rights, or otherwise objectionable, or in violation of these Terms.

By submitting Comments, you represent and warrant that your Comments do not violate any third party’s rights, including copyright, trademark, privacy, or other personal or proprietary rights. Your Comments must not contain defamatory, abusive, obscene, or otherwise unlawful material, nor contain any viruses, malware, or harmful code that could disrupt the operation of our website or services.

You agree not to submit Comments using a false email address or impersonate any person or entity. You are solely responsible for the content and accuracy of your Comments. Fragranzy disclaims all liability related to any Comments posted by you or other users.

 

Personal Information

Any personal information you submit through Fragranzy.com is governed by our Privacy Policy. To learn more about how we collect, use, and protect your information, please review our Privacy Policy.

 

Errors, Inaccuracies, and Omissions

From time to time, the information on Fragranzy.com or within our services may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any such errors and to modify, update, or cancel orders if any information is found to be inaccurate, even after an order has been placed, without prior notice.

We are not obligated to update, amend, or clarify any information on the website or within the service—including pricing details—unless required to do so by applicable law. Any dates or timestamps appearing on the website should not be interpreted as a guarantee that all content has been updated or refreshed as of that date.

 

Prohibited Uses

In addition to other restrictions outlined in these Terms of Service, you are expressly prohibited from using Fragranzy.com or its content to:

  • (a) Engage in any unlawful activity or purpose;
  • (b) Solicit others to perform or participate in illegal acts;
  • (c) Violate any applicable international, federal, provincial, state, or local laws, regulations, or ordinances;
  • (d) Infringe upon or violate the intellectual property rights of Fragranzy or any third party;
  • (e) Harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate against any individual or group based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
  • (f) Submit false, misleading, or fraudulent information;
  • (g) Upload or transmit viruses, malware, or any harmful code intended to disrupt the functionality or operation of the Service, related websites, or the Internet;
  • (h) Collect or track the personal information of others without their consent;
  • (i) Engage in spamming, phishing, pharming, pretexting, spidering, crawling, scraping, or any other automated data collection methods;
  • (j) Use the Service for any obscene, immoral, or offensive purposes;
  • (k) Interfere with or attempt to bypass any security features of the Service, related websites, or other networks.

Fragranzy reserves the right to terminate or suspend your access to the Service or any related website immediately upon any violation of these prohibited uses.

 

Disclaimer of Warranties; Limitation of Liability

Fragranzy does not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

We do not warrant that any results obtained from the use of our service will be accurate, reliable, or meet your expectations.

You acknowledge and agree that we may, from time to time, suspend, remove, or discontinue the service—either temporarily or permanently—without prior notice.

Your use of, or inability to use, the service is entirely at your own risk. Except as expressly stated by Fragranzy, the service and all products and services delivered through the service are provided “as is” and “as available,” without any warranties or representations of any kind, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Under no circumstances shall Fragranzy, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages, including but not limited to lost profits, lost revenue, lost savings, loss of data, or replacement costs, arising from or related to your use of the service or any products obtained through the service. This applies regardless of the legal theory—whether based in contract, tort (including negligence), strict liability, or otherwise—even if we have been advised of the possibility of such damages.

Some jurisdictions do not allow the exclusion or limitation of certain damages, so if these laws apply to you, our liability is limited to the fullest extent permitted by law.

 

Indemnification

You agree to indemnify, defend, and hold harmless Fragranzy, its parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from and against any and all claims, demands, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

  • Your breach or alleged breach of these Terms of Service or any documents incorporated herein by reference;
  • Your violation of any applicable law, regulation, or third-party rights;
  • Your use of the Fragranzy website or services.

This indemnification obligation shall survive the termination of your use of the services.

 

Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by applicable law. The unenforceable portion will be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

 

Termination

These Terms of Service remain in effect until terminated by either you or Fragranzy. You may terminate your use of the services at any time by notifying us or simply ceasing to use the site.

Fragranzy reserves the right, at our sole discretion, to suspend or terminate your access to the service, without prior notice, if we determine or suspect that you have violated any term or provision of these Terms. Upon termination, you will remain liable for any outstanding payments or obligations incurred prior to the termination date.

All rights and obligations accrued prior to termination shall survive and remain in full force.

 

Entire Agreement

Our failure to exercise or enforce any right or provision of these Terms of Service shall not be deemed a waiver of such right or provision.

These Terms of Service, along with any policies or operational rules posted by Fragranzy on this site or related to the Service, constitute the entire agreement between you and Fragranzy. They govern your use of the Service and supersede all prior or contemporaneous agreements, communications, and proposals—whether oral or written—including any previous versions of the Terms of Service.

Any ambiguities in the interpretation of these Terms shall not be construed against the party that drafted them.

 

Governing Law

These Terms of Service, along with any separate agreements under which we provide services to you, shall be governed by and construed in accordance with the laws of the jurisdiction in which Fragranzy operates, without regard to its conflict of law principles.

 

Changes to Terms of Service

You may review the most current version of the Terms of Service at any time on this page. Fragranzy reserves the right, at our sole discretion, to update, modify, or replace any part of these Terms by posting the revised Terms on our website. It is your responsibility to periodically review the Terms to stay informed of any changes.

Your continued use of, or access to, our website or services following the posting of any updates constitutes your acceptance of those changes.

 

Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at support@fragranzy.com